SHIPPING
Australia – Standard Delivery
Standard shipping is charged at a flat rate of $15.00 AUD.
Orders are sent via Australia Post with an estimated delivery timeframe of 2 to 5 business days.
New Zealand – Standard & Express Delivery
Standard shipping is charged at a flat rate of $25.00 AUD.
Regular delivery timeframes – Australia
Regular orders: 2-7 business days for delivery.
Regular delivery timeframes – New Zealand
Regular orders: 8-14 business days for delivery.
CAN I TRACK MY ORDER?
TRACKING will be provided for all orders, you will be sent an email once your order is dispatched so you can see where LULU is at all times.
Australia
https://auspost.com.au/mypost/track/#/search
New Zealand
https://www.nzpost.co.nz/tools/tracking
LULU-LAND (postal service and distribution center) doesn’t operate over the weekend or on public holidays.
Because at #welcometolululand, every LULU needs a break.
So your order will be dispatched the following business day.
All orders are sent via Australia Post.
CAN I CANCEL MY ORDER?
Unfortunately, once your order has been send, we’re unable to cancel or make changes to your order.